Job Information
Work Experience
1-2 years
Employment Type
Full time ( In office)
City
Mumbai, Ahmedabad
Country
India
Job Description
Role Overview:
Leapup Edutech Pvt Ltd is seeking a proactive and detail-oriented Operations Associate to streamline our operational processes and enhance the experience for our students and faculties. You will play a critical role in coordinating schedules, managing data, and driving process efficiency. If you are an organized multitasker with a knack for problem-solving, this role is perfect for you.
Key Responsibilities:
- Manage comprehensive student onboarding, including data collection, portal registration, and communication group integration.
- Coordinate and schedule live training sessions, liaising with trainers for content development, setting deadlines, and ensuring effective use of collaboration tools.
- Act as the primary point of contact for colleges to gather lecture timings and facilitate program commencement, including orientation on portal usage, course timelines, and examination procedures.
- Oversee the scheduling and execution of all assessments and correction (viva/exams) and provide timely updates and instructions to students regarding live sessions and examination protocols.
- Monitor student progress and attendance through weekly polls and portal-generated reports, while also managing the paper checking process and marks submission to colleges.
- Administer and synthesize post-course feedback, contributing to continuous program improvement and ensuring timely certificate issuance.
- Provide prompt and effective support to student inquiries related to the portal, course content, or examination processes.
Qualifications:
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Freshers are welcome to apply; any internship or project experience in operations or coordination will be an added advantage.
- Proficiency in Excel and Google Sheets.
- Strong organizational and multitasking abilities.
- Analytical mindset with a solution-oriented approach.
- Effective verbal and written communication skills.
Why Join Us:
- An opportunity to work with a passionate and mission-driven team.
- Professional growth and learning opportunities.
- A collaborative and inclusive work environment.
- Competitive salary and benefits package.
To apply kindly click the button below –