Refund and Cancellation Policy

Last Updated Date – 01 January 2024

Thank you for purchasing our course or subscribing to our services at operated by Leapup Edutech Private Limited.

Once purchased, our courses and services cannot be cancelled and are non-refundable. 

You may however choose to join a different batch (in case of offline courses) or let another candidate attend the course instead of you (for both online and offline courses). The completion certificate will only be issued once and in the name of the candidate attending the complete course and passing the required examination. 

If the replacement batch chosen by the candidate has a higher fee, candidate will have to pay the differential amount. 
If the replacement batch chosen by the candidate has a lower fee, a credit note will be issued to the candidate for the differential amount. This credit not can be utilized as part / full payment of any other course offered by Leapup Edutech Private Limited.

If you have any additional questions or would like to request a batch change or candidate name transfer, feel free to contact us on

The request for batch change or candidate name transfer should be made at least 48 hours prior to the start of the course, post which you will not be eligible for any changes in batch or candidate name.

If a candidate fails to attend the course and/or examination, he/she will be marked absent and no replacement lectures / examinations will be provided. The candidate is also not eligible for a refund.


We may update these Refund and Cancellation Policy from time to time. If we make changes, we will post the amended Refund and Cancellation Policy and update the Last Updated date above. If we believe, in our sole discretion, that the changes are material, we will notify you via email. Modifications will become effective on the day they are posted unless stated otherwise. By continuing to access to the LeapUp Portal, you agree to be bound by the updated Refund and Cancellation Policy.